Dear Mr. / Mrs.

Thank you for choosing Hotel Lluna Aqua Sóller! We hope you enjoy your stay in Sóller, the heart of Mallorca's awe-inspiring Serra de Tramuntana mountain range and UNESCO World Heritage Site.

We would like to inform you that our Reception is open during the morning from 08:30 hrs until 14.30 hrs. Where you can enjoy a hearty breakfast.

In the event that you arrive afterward 14.30 hrs, and in order to guarantee our best service, we have enabled an electronic lock where you can collect your key to access the hotel. This security box is located around the corner, in the Victoria 11 de Mayo Street., next to the metallic grey door.

The numeric keypad code you must enter is:..., (You have received an email confirmation at the email address you provided when making your reservation. In our answer, you'll find the code for the numeric keypad along with your room number. Enter these to unlock the safe's front lid and get the key.)

 Please take out just one key. this key is only the key for the main entrance, your room key is inside the door of your room.

You can find your room number and more information about your reservation in the email we will send you after your booking is complete.

You can find the Wi-Fi password on the QR code in your room.

We would appreciate that in the morning after your arrival, and at the time that is most convenient for you, you stop by Reception to check-in providing us with your identity card.

We are looking forward welcoming you to our beautiful Uusual Boutique Hotel. In the meantime, do not hesitate to contact us for further information at any time.

*The hotel conforms with all current COVID-19 protection measures. Thank you for assisting us in complying with them.

Kind regards,
Lluna Aqua Soller

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